Frequently Asked Questions

Answers to the questions we hear most often. Still curious? Reach us at hello@aurevoir13.com.

We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay, and Afterpay. All transactions are processed securely.

Tracking is included in your shipping confirmation email. If it has been more than 3 business days since you placed your order and you have not received tracking, email hello@aurevoir13.com.

Orders are processed within 1-2 business days. You will receive a confirmation email with tracking as soon as your order leaves our studio.

We ship from New York City, United States of America. Standard domestic shipping arrives within 3-5 business days. Express orders delivered within 1-2 business days. Delivery windows begin once the order has shipped, not at time of purchase.

Orders can be modified or cancelled within 1 hour of purchase. Email hello@aurevoir13.com as quickly as possible with your order number. Once an order enters fulfillment, we are unable to make changes.

Yes. We ship worldwide. International devliery typically 7-15 business days, depending on the destination and local customs processing.

Every product page includes a size chart linked directly below the size selector. Measurements are given in inches.

Yes. Digital gift cards are available in denominations from $10 - $100 and are delivered by email within minutes of purchase. They never expire.

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